CognitiveTPG A799II Guía de usuario descargar pdf (Pagina 30)

Chapter 4: Using the Printer30

A799II Two-Color Thermal Receipt Printer: User Guide A799-2UG0000 Rev. A 09/2013

Print is light or spotty Paper roll loaded Check that the paper Chapter 3: Setting up the printer,

incorrectly is loaded properly “Load or change the receipt paper”

(See page 14)

Thermal printhead is dirty Use recommended Chapter 5: Paper and Supplies,

thermal receipt paper “Ordering thermal paper”

(See note below.) (See pages 33-34)

Variations in paper Increase print density in Contact your authorized service

“Set Hardware Options” representative or refer to Chaper 4:

of printer Conguration Using the Printer, “Conguring the

Menu to 110% or 120% printer”

as needed (monochrome USE CAUTION when changing

printer only) settings (See page 26)

Color print is light Variations in paper Increase energy level of Chapter 4: Using the Printer,

printhead in “Color “Conguring the printer” page 27

Density Adj” of the and the Programming Guide

printer conguration menu

Inconsistent printing, Paper type used and Print diagnostic form and Chapter 4: Using the Printer,

no two-color print paper type do not match verify setting paper type “Conguring the printer” pages 24-25

setting to type 0, 1, 4, or 5 and the Programming Guide

Vertical column of print This indicates a serious Stop using the printer Contact your authorized

is missing condition with the printer service representative

electronics

One side of receipt is This indicates a serious Stop using the printer Contact your authorized

missing condition with the printer service representative

electronics

Note: If paper has been used which is not on the CognitiveTPG recommend paper list, resulting in a dirty printhead, the

printhead may require cleaning prior to switching back to CognitiveTPG recommended paper. See Chapter 5 for a list.

If non-recommended paper is used over an extended period, attempting to clean the printhead will have little eect

on print quality.

Do not try to clean within the printer except as noted in the Service Guide, Chapter 4: Cleaning and Maintenance.

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CognitiveTPG A799II Guía de usuario Pagina 30